No coat, no brolly, getting caught in the rain but sunny inside.

Such a small conversation but quite clearly made my friend and this mans day.  The thing is it was such a simple act of politeness to acknowledge this man in the queue at the bank, it didn't cost her a penny but the results were priceless.  Such a shame that he found that 'most people don't talk to 'people like him.'' 

These special moments, opportunities, are all around us every day.